TORP TC500 Controller

The TORP TC500 controller is made to upgrade your e-bike to an electric beast, be it on the road or at the tracks!

• First developed especially for the SurRon Light Bee and Segway X260 e-bikes, now also compatible with the new Torp TM25 motor and SurRon Ultra Bee.
• FOC technology assures the smooth and predictable power-curve from the beginning to the end of the ride. In combination with a custom 72V battery, you will be able to boost the power of your e-bike up to 25kW! More specifications here.
• Plug & Play in the true meaning of words. No previous knowledge of electronics is needed to install. Just follow the installation manual and you are set to go in less than 20 min! We did all the tiresome tuning and configuration for you, so you don’t have to.

In Tune With The Stock Battery

The TC500 Controller is the only after-market controller that is in communication with stock SurRon and Talaria BMS. This unique feature enables the Controller to track battery temperature and cell voltage. It can also adjust the power according to the data it receives from BMS. All the stats can be accessed through the App.

Dedicated Display

Despite the fact that the TC500 Controller works perfectly with the stock SurRon Light Bee and Talaria MX3 / MX4 display, we have developed a dedicated LCD, with which you will be able to track all of your controller and battery data in real time. This a perfect solution for all of you who do not want to use your smartphone while riding, but still want to keep an eye on all of your stats during the ride.

Change Your Settings Through the App

Although the Controller is pre-configured for SurRon/Segway and Talaria bikes, you can change features and power settings through a user-friendly mobile App.
With the mobile App, available for iOS and Android phones, you`ll have all the important stats in the palm of your hand.

EU: 5-12 Working Days.

IRE: 1-4 Working Days.

Overview

Our refund and returns policy lasts 21 days. If 21 days have passed since your purchase, we can’t offer you a full refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

To complete your return, we require a receipt or proof of purchase.

Please do not send your purchase back to the manufacturer.

There are certain situations where only partial refunds are granted:

• Item with obvious signs of use
• Any item not in its original condition, is damaged or missing parts for reasons not due to our error
• Any item that is returned more than 21 days after delivery

Refunds

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Late or missing refunds

If you haven’t received a refund yet, first check your bank account again.

Then contact your credit card company, it may take some time before your refund is officially posted.

Next, contact your bank. There is often some processing time before a refund is posted.

If you’ve done all of this and you still have not received your refund yet, please contact us at {email address}.

Sale items

Only regular priced items may be refunded. Sale items cannot be refunded.

Exchanges

We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at info@blackoutebikes.ie and send your item to 23 Dodderbrook Glade, Oldcourt, Co. Dublin, D24 E0EV, Ireland.

Gifts

If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.

If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and they will find out about your return.

Shipping returns

To return your product, you should mail your product to 23 Dodderbrook Glade, Oldcourt, Co. Dublin, D24 E0EV, Ireland.

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you may vary.

If you are returning more expensive items, you may consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

Need help?

Contact us at info@dublinelectricbikeshop.ie for questions related to refunds and returns.